MANY Nigerians are currently unable to carry out transactions using their Guaranty Trust Bank (GTBank) applications.
This is as a result of a major outage that has affected different transaction channels of the bank.
An aggrieved customer said he started experiencing the problem after GTBank launched a new app for its customers on Wednesday.
He said the problem reached its peak on Saturday after attempts to use the app and 737 code failed.
“I went to a branch nearby to use the ATM for transfer, but still it did not work,” said the customer who simply identified himself as Omezia.
After launching the new app, the bank had told customers that it would discontinue support for the old version of GTWorld by August 12.
Many customers had downloaded the new app but have been unable to make use of it.
Several GTBank customers took to Twitter to express grievances over the inability to to use banking services.
They also displayed screenshots to back up their claims.
