RWANDAN-BACKED M23 rebels have entered Bukavu, the second-largest city in the eastern Democratic Republic of Congo, seizing the regional governor’s office.
Some people lined the streets to clap and cheer the fighters as they marched and drove into the city centre without resistance. It is the second city after Goma to fall to the rebels in the mineral-rich region in the past few weeks.
The Congolese government has acknowledged its fall and urged residents to stay at home “to avoid being targeted by the occupying forces”.
The UN and European countries have warned that the latest offensive, which has seen hundreds of thousands of people forced from their homes, could spark a wider regional war.
A resident in Bukavu, who asked to remain anonymous because of concerns for her safety, told the BBC on Sunday that most people were still afraid to leave their homes.
“Since yesterday the children and the youth took the weapons. They are shooting everywhere in all directions, they are looting,” she said.
“This morning the M23 entered and they were acclaimed by the people, very happy to see them. We don’t know if it’s because they are afraid or because they found that there were no authorities in the city.
“The place where I live the crackling [gunfire] can still be heard.”
On Friday, the M23 captured Bukavu’s main airport, which is about 30km (18 miles) north of the city – and then began advancing slowly towards the city, which is the capital of South-Kivu province.
The provincial governor, Jean-Jacques Purusi Sadiki, confirmed to the Reuters news agency the fighters were in Bukavu city centre by Sunday morning, adding that Congolese troops had withdrawn to avoid urban fighting.
This left a security vacuum in the city on Saturday with chaotic scenes playing out, including a reported prison break from the central prison.
The UN World Food Programme (WFP) said a warehouse with nearly 7,000 tonnes of food was looted.
The city of around two million people on the southern tip of Lake Kivu borders Rwanda and is an important transit point for the local mineral trade.