Customers

News

Nigerian Banks Remain Strong, Secure As Global Cyber Campaign Sweeps Across Sectors, Continents

NIGERIAN banks have moved swiftly to contain the effects of a sophisticated global cyber campaign sweeping across sectors and continents, with industry sources.

Read More
News

UBA Rewards Customer Loyalty With Over ₦400 Million Bumper Account Anniversary Bonus

AFRICA’s Global Bank, United Bank for Africa (UBA) Plc, has rewarded thousands of customers with over ₦400 million in anniversary bonuses under its.

Read More
News

Active Electricity Customers In Nigeria Rise To 11.96 Million – NERC

THE total number of active customers nationwide increased from 11.89 million in July to 11.96 million in August 2025, according to the Nigerian.

Read More
News

MultiChoice Nigeria’s Subscription Revenue Drops 44% To $197m As Customer Base Shrinks

MULTICHOICE Nigeria’s subscription revenue fell to $197.74 million (ZAR3.5 billion) in the full year ending March 2025 from $355.93 million (ZAR6.3 billion) in.

Read More
News

Nine Banks Rake N922.5bn In Fees As Customers Decry Rising Charges

SOME of Nigeria’s largest commercial banks earned a combined N922.5 billion ($589 million) from net fees and commission charges in 2024, marking a.

Read More
News

Dangote To Refund Customers Who Buy Petrol Above Market Price From Key Partners

DANGOTE Petroleum Refinery & Petrochemicals has launched an initiative to refund customers who purchase Premium Motor Spirit (PMS) above advertised rates from its.

Read More
News

Digital Banking: Customers Lament High Service Charges From Banks, Telecomm Companies

COMMERCIAL banks are riding on telco platforms to rake in billions of naira from the increasing number of customers using digital banking services..

Read More
News

Cash Scarcity: POS Operators Take Advantage Of Customers

POINTS of Sale ( POS) operators are exploiting customers in Taraba state as a result of cash squeeze. Findings revealed that while most.

Read More
News

First Bank Dismisses Reports Of System Upgrade, Says, ‘No Disruptions To Our Operations,’

FIRST Bank of Nigeria has dismissed reports suggesting that its system upgrade is currently in progress, clarifying that the message in question was.

Read More
News

Zenith Bank Restores Services After Days Of Glitches, Apologises To Customers

ZENITH Bank, one of Nigeria’s commercial banks, has apologised to its customers over glitches experienced in the past few days. Customers of the.

Read More
News

Why 17.64% Heritage Bank Depositors Haven’t Been Paid – NDIC

THE Nigeria Deposit Insurance Corporation (NDIC) says 82.36% of the total insured depositors of the defunct Heritage Bank have been reimbursed since the.

Read More
News

NDIC To Repay Heritage Bank Customers Within One Week, Says MD

THE Nigerian Deposit Insurance Corporation (NDIC) says the payment of depositors in Heritage Bank will commence before the end of the week. The.

Read More
News

New Tariff: NERC Orders All Power Distribution Companies To Refund Overbilled Customers

THE Nigerian Electricity Regulatory Commission has directed all power distribution companies to refund all overbilled Band B customers by April 11. This directive.

Read More
News

KEDCO Gets N196.97m More As Power Companies Overbilled 7.1million Customers In Nine Months

POWER distribution companies overbilled about 7.1 million unmetered electricity consumers between January and September 2023, an analysis of the latest monthly number of.

Read More
News

CBN Orders Banks To Obtain Customers’ Social Media Handles, Others

THE Central Bank of Nigeria has ordered that financial institutions obtain the social media handles, e-mail addresses, telephone numbers, residential addresses, and more.

Read More