AFTER 12 years of operation, Uber, a global ride-hailing company, has announced plans to exit Nigeria, effective September 2, 2026.
News Point Nigeria reports that Uber announced the decision in a statement issued on Wednesday, citing a thorough review of its business operations in the country.
“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” the company said.
The company said its decision marked the end of its 12-year presence in Nigeria, having first launched its services in Lagos in 2014.
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers,” Uber said.
The ride-hailing firm recalled how its platform had connected Nigerians to drivers for different purposes, including daily commutes, visits to loved ones and exploring the city.
“Whether it was a morning commute, a ride to see loved ones, or exploring the city, thank you for trusting the platform to connect you to a driver to get you there safely,” the company said.
Uber acknowledged that its exit could disrupt the routines of its customers and apologised for the inconvenience.
“We know this may cause disruption to your routine, and we sincerely apologize for the inconvenience,” it said.
The company added that its help centre would remain available until September 23 to assist customers with any final account queries arising from the shutdown.
“Thank you for welcoming us into your city,” the company added.
Uber’s operations in Nigeria had faced a number of challenges over the years, including protests by drivers over fares, commission rates and what they described as poor treatment.
Drivers staged protests over such issues in 2017, 2023 and 2025, adding to the challenges confronting the company’s operations in the country.
The latest development means Uber is ending a 12-year run in Nigeria, after establishing its first Nigerian operation in Lagos in 2014.
Uber has also exited 14 countries across Asia and Africa since its global launch in 2009.